Question 1

Where is Alafranga Language Solutions based?

Accepted Answer

Alafranga Language Solutions is registered in London as Alafranga Europe Ltd (Co. No: 16711244) — UK jurisdiction, SEPA-enabled payments, ATC and EUATC Accredited Member. The agency was founded in Istanbul in 2002 and operational roots remain in Turkey. We serve clients across Europe, Turkey and the Middle East.

Question 2

Who founded Alafranga Language Solutions?

Accepted Answer

Alafranga was founded by Volkan Güvenç in Istanbul on 12 September 2002. Before founding the agency, Volkan worked as a military translator at the Turkish General Staff's Central Translation Office (1993–1995), in banking at WestLB (1997–1998), and as a technical editor at the Association of Insurance and Reinsurance (1998–2000). He continues to direct the agency from London.

Question 3

Is Alafranga ISO 17100 certified?

Accepted Answer

Yes. Alafranga is ISO 17100:2015 certified for translation and localization project management services, audited by Bureau Veritas. The agency has held continuous certification since 2012.

Question 4

Is Alafranga a translation platform or an agency?

Accepted Answer

Alafranga is a specialist agency — not a platform, not a marketplace, not a crowdsourcing service. Every project is assigned by a named project manager to a vetted translator matched by domain expertise. The founder, Volkan Güvenç, remains actively involved in the agency's direction. Alafranga has been operating this way since 2002.

Question 5

How large is Alafranga's translator network?

Accepted Answer

Alafranga's active delivery network consists of 484 specialists with real project history — each with at least one completed project on record in the ]Project Open[ database, with a purchase order, delivery file and quality rating. The candidate database contains 5,200 registered specialists across 40+ language pairs. 9,500+ purchase orders have been issued since 2009.

Question 6

Why should we trust an agency we have never worked with?

Accepted Answer

Our ISO 17100:2015 certification is audited by Bureau Veritas — not self-declared. Our ATC membership has been active since 2007 and is publicly listed. Our client references include ExxonMobil, Rolls-Royce, Toyota, Disney+ and OpenAI — companies that run their own vendor qualification processes. Our ]Project Open[ database has been running since 2007 and contains 9,500+ purchase orders. If you want to verify anything on this site, we will tell you how.

Question 7

What makes Alafranga different from a translation platform?

Accepted Answer

On a platform, you post a job and a translator picks it up. There is no domain matching, no terminology governance, no accountability when something goes wrong. At Alafranga, every project is assigned by a named project manager to a translator with verified domain experience. The founder is reachable. The team is identifiable. If something is wrong with a delivery, you know who to call — and we fix it.

Question 8

Does Alafranga sign NDAs?

Accepted Answer

Yes, as standard. We work with LSPs under white-label arrangements and with direct clients on proprietary technical content. NDA is not an extra step — it is part of the standard project setup. GDPR compliance applies to all client and vendor data.