Quality Policy

Quality Management System

Our quality system covers the overall operational activities from contracting process to monitoring customer satisfaction.

ISO17100 is a quality standard developed especially for translation services providers. 

The standard ensures the consistent quality assurance procedures applied to the language service provision to safeguard customers quality expectations. It requires regular audits by the certification body, and if any discrepancy is found, the certification shall be revoked.

As a language service provider entitled to ISO17100 certificate, we consider the requirements of ISO17100 as central in our standard quality philosophy. Also, purpose of our clients is also significant and must be incorporated to translation output.