Quality Policy


Quality Management System

Our quality system covers the overall operational activities from contracting process to monitoring customer satisfaction.

 

ISO17100 certification

ISO17100 is a quality standard developed especially for translation services providers. Many European translation companies have long felt the need for a reliable method of demonstrating the quality of the services they provide to their customers. The standard ensures the consistent quality of the service. It requires regular audits by the certification body, and if any discrepancy is found, the certification shall be revoked.

 

As a language service provider entitled to ISO17100 certificate, we consider the requirements of ISO17100 as central in our standard quality philosophy. Also, purpose of our clients is also significant and must be incorporated to translation output.