Interpretation Services for a Regional Wildfire Management Training in Antalya, Turkey

Client: Organization for Security and Co-operation in Europe (OSCE)

The OSCE Office for Democratic Institutions and Human Rights (ODIHR) provides support, assistance and expertise to participating States and civil society to promote democracy, rule of law, human rights and tolerance and non-discrimination. 

OSCE requirements 

Interpretation and equipment services for a Regional Wildfire Management Training in Antalya, Turkey. 2 x 2 interpreters for 3 days (8hrs). Language: English-Russian and Russian-English and English to Bosnian/Croatian/Serbian/Montenegrin (BCSM) and BCSM to English.

Our solution

Thanks to our internal vendor database, our project manager perfectly identified 2 x 2 interpreters for BCSM and English, Russian and English. BCSM interpreters were invited to travel to Antalya from Serbia after all negotiations and contracting processes were finalized. Russian interpreters were invited from Istanbul. All flight ticket, hotel booking, travel pay, hotel to venue and airport to hotel transportation were properly arranged. Reference materials and training schedules were submitted to the interpreters. A supervisor from Alafranga traveled to Antalya to give briefings to the interpreters and make sure everything is on track from start to finish. Out of our control, a site visit was added to the program and our interpreters had not been informed about it, for example they did not have boots and also Inforport system was not available, but they perfectly adapted to this requirement.

The performance of the interpretation was excellent and all technical equipment was up and running, because of the high level of professionalism of all team members. Team success was celebrated at a famous fish restaurant in Antalya. 

Achievement

We have received extraordinary feedback.